New Cloud-Based Remote Monitoring Service From SpinetiX For Digital Signage Players

Gail Chiasson, North American Editor

SpinetiX, the Swiss manufacturer of digital signage products, is introducing Cockpit, a new cloud-based service that enables dealers to set up, monitor and control customers’ digital signage players from anywhere, proactively performing maintenance and addressing problems before they reach critical status, dramatically reducing labour costs.

Digital signage networks not only involve media players but also content, displays, network devices and environmental factors (such as temperature, screen status etc.).

“Monitoring all aspects which may impact the correct behavior of the digital signage network is the right way to maximize the reliability of the solution”,”
says Francesco Ziliani, SpinetiX CEO. “Cockpit benefits from the reliability and advanced technology of our players to keep an eye on all elements. The new Cockpit service allows our dealers to prevent issues – till now unpredictable – and promptly react to incidents maximizing the up-time of the end customer’s digital signage network. This unique added value service will improve the quality of maintenance and on-site support and will keep our end customers loyal.”

Cockpit is set up as a ‘Freemium’ pricing model. The free version allows any owner of a SpinetiX player to perform basic monitoring tasks. The premium version is for professionals requiring real-time monitoring, alert notifications, remote firmware updates, reporting and more. Cockpit licenses for the premium version will be available through SpinetiX established distribution channels.

SpinetiX was founded in 2006 by a team of entrepreneurs committed to engineering excellence. The company now works closely with a structured ecosystem of international partners that deploy digital signage networks worldwide. SpinetiX is the manufacturer of the HMP Hyper Media Player series which include built-in content management, turning any digital display into an autonomous and networked device. Elementi is SpinetiX’s fully featured digital signage design tool for the PC. spinetix.com


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