London Tube and train passengers can now get travel tweet alerts about delays straight to their phones in what is being described as a world first.
Transport for London (TfL) and Twitter have begun piloting a service whereby customers will be alerted of severe delays on key London Underground and TfL rail services as soon as they occur.
It will allow anyone who follows any combination of four existing TfL Twitter feeds to be able to opt-in to receive instant notifications about severe disruption.
Currently, obtaining live travel information via Twitter means having to visit the relevant account or searching through your timeline for the latest tweets.
This pilot scheme will allow notifications to be sent straight to customers’ mobile devices while they are on the go, or direct to their computer, as a direct message.
Sadiq Khan, Mayor of London, said “Like every Londoner I rely on public transport to get me around and this world-first service looks set to become an essential tool for millions of Tube passengers. It is an innovative way of providing people with live updates from the Underground and contributes to my goal of making it as easy as possible to get around the capital.”
We understand that this is the first time that Twitter has partnered with a transport authority to provide live travel information in this way.
To opt in, customers need to visit http://tfl.gov.uk/twitter-alerts and select the lines for which they would like information.
Follow DailyDOOH