Adrian J Cotterill, Editor-in-Chief
Qmatic has formed a new partnership with Signagelive, aimed at delivering effective and bespoke customer journey management solutions for the retail, healthcare and hospitality markets.
The new solution developed collaboratively by Qmatic and Signagelive debuted at #ISE2018 last week with a full-scale demonstration of the technology in a live ‘food-to-go’ setting.
Qmatic UK’ Managing Director Vanessa Walmsley told us “Joining forces with Signagelive is a fantastic opportunity for us to increase our presence across a number of sectors. We believe that uniting our innovative customer journey management solutions with Signagelive’s market leading digital signage will bring real benefits to service providers working across the retail, healthcare and hospitality markets. Whether users are arriving at a hospital for an outpatient appointment, visiting a retail store or going into a ‘food-to-go’ outlet to buy a burger, they always need clear, detailed information about the status of their journey”.
Qmatic Group leads the market in customer journey management technology solutions. For more than 30 years, we have helped public and private organisations create remarkable customer experiences with software and hardware solutions that seamlessly connect online and onsite engagements. Our integrated enterprise platform and analytics provide the insights to better orchestrate customer interactions, offer timely promotions, and optimize staff and resource planning. Every year we enable 1.8 billion customer journeys across 120 countries. Qmatic has its headquarters in Sweden and is represented globally through a broad network of subsidiaries and partners. We are committed to connecting people to services.
Jason Cremins Signagelive CEO told us Providing exceptional customer journey management is critical for a wide range of sectors, because of the different customer requirements and the necessity to display clear, accurate information at every stage of the customer journey. The collaboration with Qmatic is essential to helping our partners deliver this, enabling partners to bring advanced functionality to our digital signage offering and go to a wide range of markets with a much stronger proposition. We look forward to working with Qmatic on a number of exciting projects and to further strengthening our partnership.
You’ll next be able to see a demonstration of the Qmatic and Signagelive solution at #dse2018 , visit booth #1736 March 28-29, 2018 t the Las Vegas Convention Centre.
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