22Miles [1], a global leader in digital signage software and interactive digital solutions, has unveiled three #AI tools – AI 3D Map Generation, AI Widget, and Offline AI which they say will help accelerate deployments, enhance user experiences, and contain costs for 22Miles wayfinding customers.
The debut of these tools marks a milestone in the company’s commitment to innovating cost-effective, impactful AI features for its core business applications.
“At 22Miles, we recognize the challenges of adopting AI tools, yet we firmly believe these advancements are too valuable for companies to forego,” said Joey Zhao, co-CEO and founder of 22Miles. “We’ve designed our newest AI features with practicality in mind, and we’re proud to empower our customers with easy-to-deploy, cost-effective, and highly impactful experiences for their wayfinding solutions.”
Customers can now enjoy simple, fast and affordable deployment of AI-powered wayfinding and conversational AI solutions, which promise to enhance user experiences while addressing cost and deployment pain points.
- AI 3D Map Generation
Interactive mapping has long been a cornerstone in guest experiences, empowering users to navigate and explore venues, events and campuses with confidence. AI 3D Map Generation sets a new standard for efficiency and precision with faster-than-ever design and deployment of interactive wayfinding maps.Compared to manual mapping, the AI-driven approach slashes mapping time by 50 to 80 percent, optimizing efficiency while upholding exceptional precision. Operating on the hardware-agnostic 22Miles content management system (CMS), the maps bring advanced wayfinding capabilities to kiosks, signage and mobile devices alike. The maps adhere to ADA compliance standards and support users in navigating even the most complex spaces with ease.
- AI Widget for CMS
AI Widget for CMS brings the 22Miles AI Assistant to mobile wayfinding customers seamlessly through the 22Miles CMS platform. With a simple drag, drop, and publish action, the AI widget simplifies the process of adding conversational AI to wayfinding deployments.22Miles customers can configure the tool with their preferred greetings, error messages, and ChatGPT accounts. Then, they can deploy and offer customers an AI chatbot, which uses a proprietary training process with live data integration for accurate, context-aware, multilingual outputs to user questions. No additional configuration is required, streamlining the setup process for optimal user engagement and functionality.
- Offline AI
22Miles also introduces a new Offline AI system to make instant responses accessible from anywhere, even without Wi-Fi or cellular connection. Offline AI enables customers to offer a conversational AI chatbot within a downloadable AI app that occupies as little as 77MB of storage.Because it leverages a proprietary AI model, Offline AI is notably faster than online GPT responses – nearly instantaneous – while keeping customer data secure with local storage. Offline AI also offers predictable pricing regardless of query volume since it does not rely on tokens or pay-per-query like popular online AI models.
The rollout of these features complements the latest AI releases from 22Miles, which aim to improve customer interactions. 22Miles remains committed to advancing AI-powered wayfinding and content management solutions. In Q2 2024, 22Miles plans to release additional updates to its proprietary model and token security improvements for its highly secure online application.
You can learn more about these new features at #Infocomm24 booth W2370.
22Miles is headquartered in Peachtree Corners, Georgia, and is privately held.